Privacy
Privacy Policy
This policy explains how business contact data is collected, processed and retained when using this website.
Data we collect
Company details, contact details, enquiry information, support request details, IP addresses, device/browser signals, approximate location signals from network headers, cached IP geolocation lookup or lead tracking integrations such as Market Location, and website interaction signals such as page views, dwell time, scroll depth, clicks, and heatmap points.
Purpose
Data is used to respond to enquiries, provide engineer support, maintain operational records for business service delivery, understand website performance, improve page content, support lead capture integrations, and connect later website visits to known business enquiries or identified business leads where the same IP address or visitor record indicates a likely match. Matched known-lead audiences may be exported for CRM segmentation and business retargeting workflows.
Lawful basis
Processing is based on legitimate interest and pre-contract communication for B2B services.
Retention
Lead and support records are retained according to internal compliance schedules and contractual requirements.
Your rights
You can request access, correction or deletion of personal data by contacting the business support team.